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Work With Us

Job Title: Market Research Analyst

Contact:

Qualified applicants please forward resume to info@wayup360.com. No phone calls please. 

Job Duties and Responsibilities

  • Develop and evaluate methods for collecting data.

  • Gather data on consumers, competitors, and market conditions.

  • Analyze data using marketing theories and statistical software.

  • Monitor and forecast marketing and sales trends.

  • Measure the effectiveness of marketing programs and strategies.

  • Convert complex data and findings into understandable tables, graphs, and written reports.

  • Prepare reports and present results to clients and management.

Qualifications

  • Proficiency  of  Google Adwords, Google Analytics and other social media marketing, including but not limited to Facebook, Instagram, Wechat etc.

  • Solid mix of quantitative and qualitative analytical skills.

  • Masterful at telling stories using data.

  • Strong Microsoft Office skill, Excel & PowerPoint.

  • Must have the ability to multi-task, prioritize and manage time effectively.

  • Works well under pressure and meet tight deadlines in a fast-paced environment, with rigorous attention to detail

  • Must possess strong communication skills. 

  • Must have strong English writing skills.

  • Familiar with CRM tool a plus

  • Payment processing industry experience a plus

  • Basic graphic design a plus

Education

  • Bachelor’s degree in Marketing or business administration related field (Required)

Job Title: Customer Service Representative

Contact:

Qualified applicants please forward resume to info@wayup360.com. No phone calls please. 

Job Duties and Responsibilities

  • Answer incoming phone calls and respond promptly to customer inquiries.

  • Acknowledge and resolve customer complaints. 

  • Maintain a positive, empathetic and professional attitude at all times. 

  • Keep records of customer interactions, comments and complaints. 

  • Familiar with Infinite Pays products and services in order to answer questions. 

  • Ensure customer satisfaction and provide professional customer support. 

Qualifications

  • Native Chinese speaker or fluency in Chinese required

  • Fluent in English, conversational level

  • Must have excellent communication skills, the ability to build relationships.

  • Must have a good attitude and be customer oriented.

  • Must have the ability to multi-task, prioritize and manage time effectively. 

  • Familiar with basic Microsoft Office skills.

  • Payment processing industry experience a plus.

  • Familiar with CRM a plus.

Education

  • Bachelor’s degree (Preferred)

Ready to know more? Let's connect!

CONTACT

      38-08 Union St, Ste 9D, Flushing, NY 11354

      718-734-2339 / 646-929-3011

      Info@WayUp360.com

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